Trellispact FMXFacility management and CMMSEvery asset, every job, every claim.
A maintenance system of record for buildings, where the SLA evidence is a by-product of the work.
Three layers, one record.
Trellispact FMX is not three systems bolted together. What the crew enters is what the office reads and what the claim is built from.
Select a layer
What it does
8 things it handles, end to end.
Asset and location register
Every asset coded and placed against a site, block, level and room, with its category, condition and history attached.
Work requests
Anyone in the building raises one, by app or by phone call to the helpdesk. Timestamped from the moment it lands.
Work orders
Assigned, scheduled, executed and signed off, with the evidence attached at each step.
Defect management
Defects risk scored and tracked to rectification. A defect closes against a signed off work order, not a verbal all clear.
Planned maintenance
Periodic schedules generated ahead of time per asset, so the round is issued rather than remembered.
Meter readings
Recorded on the round against the asset, trended over time instead of living in a clipboard.
KPI and deductions
Response and rectification measured against the contract windows, with the deduction computed from the record.
Reports and claims
The monthly service report assembled from the work already recorded, with its evidence attached.
The SLA clock
A contract sets the windows. The system measures against them from the moment the request lands, so the position at month end is a reading rather than an argument.
- Raised
The request lands
By app or by phone call to the helpdesk. The clock starts here, not when someone remembers.
- Window 1
Acknowledged
The request is triaged and a work order is issued to a named technician.
- Window 2
Attended
Arrival on site recorded against the asset, with the condition found.
- Window 3
Rectified
Work completed and signed off, with evidence. Only then does the defect close.
- Month end
Measured
Every window either met or missed, with the deduction computed from the record.
Inside Trellispact FMX.
Backoffice
Asset register
Asset list or asset detail showing code, location and category.
Backoffice
Facilities dashboard
Requests, verified work, defects, inspections and maintenance spend for the period.
Field app
Defect register
Defects raised on site, each with its severity, rectification status and attached photos.
Who it is built for
- Facility management contractors
- Building owners and operators
- Technicians and duty crews
- Helpdesk and store teams
